Andre was born and raised in Oroville and joined the Gold Country Casino & Hotel team in 2004. He began his tenure in the Food & Beverage department and promptly earned his first promotion to Supervisor. He has excelled ever since. His engaging personality, dedication and work ethic made him the perfect candidate to become our first Casino Ambassador in February 2014. In August of 2014 he again earned a well-deserved promotion to become a Casino Host. Outside of work Andre takes pride in mentoring the youth in our community. He has served as a board member and head coach for the Oroville Rhino youth football organization. He takes great pride in being a role model while teaching the value of teamwork, dedication and hard work. Andre is a proud new father with the birth of his first son and is looking forward to building lasting relationships with our valued guests.
Teresa was born and raised in the San Francisco Bay Area before moving to the Oroville area in 1993. She joined the Gold Country Casino & Hotel team in 2011 as a Call Center Representative and was quickly targeted for promotion due to her passion and dedication to customer service. She transferred to the Gold Experience Club in 2012 and soon became one of our terrific Ambassadors. In her off time, Teresa enjoys being around her family and friends at home or on vacations.
Shila Gramps is a proud Native American born and raised in Butte County. Shila joined the Gold Country Casino & Hotel team in 2013 as a Gold Experience Club Representative and was quickly noticed by management due to her tenacious, enthusiastic and upbeat personality. Shila’s ability to connect with people on both a personal and professional level as well as her ability to listen and anticipate guest needs make her the perfect addition to the Ambassador team. In her career she has had over 13 years of customer service experience and has spent time in 3 other departments here at Gold Country Casino. Shila has an good understanding of Casino operations but feels most at home working directly with our valued guests. In her off time Shila enjoys traveling with friends and family. She loves working with people and enjoys the personal interaction with the guests.
Our Hosts and Ambassadors will treat you like a VIP! They will anticipate your needs and do everything possible to make your stay at Gold Country Casino & Hotel relaxing and filled with excitement.
Experience tailored service where our commitment to excellence sets us apart from the competition.