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Privacy Policy

At Gold Country Casino Resort (“We,” “Us,” and possessively “Our”), We value your privacy and have posted this Privacy Policy to tell you what information We collect, how We use this information and how we protect it.


If you send us information regarding your experience with one or more of our products (“your testimonial submission”), this privacy policy does not apply to your testimonial submission. Instead, please see our terms of use for how we may use your testimonial submission.

What We Collect

We may collect the following information:

  • name
  • contact information including email address.
  • demographic information such as postcode, preferences, and interests
  • other information relevant to customer surveys and/or offers.
  • information from you through site visit data and automatic online collection devices (known as “cookies”)
  • geolocation information if you choose to allow sharing of this information from your electronic device.

What We Do With the Information We Gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, exclusive offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax, or mail. We may use the information to customize the website according to your interests.
  • Mobile features. We may use personal information to help you better engage with our mobile app to, for example, participate in connecting to gaming machines through your mobile device (for example, through a Bluetooth pairing), and receiving notifications from the casino.


We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Please note that We reserve the right to and may disclose personally identifiable information about you in response to (a) requests from local, state, or federal law enforcement officials; (b) any judicial, administrative or similar proceeding or order, such as subpoena; (c) if required by law; or (d) to investigate. suspected fraud, harassment, physical threats, or other violations of any law, rule or regulation, the Service rules or policies, or the rights of third parties or to investigate any suspected conduct which we deem improper. Notwithstanding the prohibitions on the transfer of your personally identifiable information, we may transfer Your information in connection with a fundamental business change such as a merger, consolidation, or the sale of substantially all of our assets.

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. You may manage how your mobile browser handles cookies and related technologies by adjusting your mobile device privacy and security settings. Please refer to instructions provided by your mobile service provider or the manufacturer of your device to learn how to adjust your settings.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling Your Personal Information

Any personal data that we collect is based upon your consent as detailed in this Privacy Policy. You have many choices concerning the collection, use, and sharing of your data, including the ability to:

Delete Data: You may request that we delete your Personal Information. Please note that we cannot delete your Personal Information except by deleting your user account.

Change or Correct Data: You can also ask us to change, update, or fix your data in certain cases,

particularly if it is inaccurate. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Object to, or Limit or Restrict, Use of Data: You may request that we do not use your Personal

Information, but keep in mind that this will terminate our ability to provide any Service(s) to you.

Right to Access and/or Take Your Data: You can ask us for a copy of your Personal Information.

You may send us an email at socialmedia@goldcountrycasino.com to request access to, obtain copies of, correct, or delete any Personal Information that you have provided to us.

Gold Country Casino Resort Mobile App

If you choose to use our mobile application the following information that may be collected includes:

Geo-Location Information: We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our mobile application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.

Mobile Device Access: We may request access or permission to certain features from your mobile device, including your mobile device’s Bluetooth, calendar, camera, reminders, sensors, SMS messages, social media accounts, storage, and other features. If you wish to change our access or permissions, you may do so in your device’s settings.

Mobile Device Data: We may collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information, and IP address.

Push Notifications: We may request to send you push notifications regarding your account or the

Application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.


It is our policy to never send emails to users who have asked us not to do so, either at initial registration or later through an unsubscribe process. You may opt-out of receiving emails at any time by using the following options:

  • Call us toll free at 800-334-9400
  • Visit our data request form at: goldcountrycasino.com/ccpa/request-to-opt-out/
  • Mail your request to the following postal address:
    Gold Country Casino Resort
    4020 Olive Hwy
    Oroville, California 95966

You can opt-out of having your site activity available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) that is running on websites from sharing information with Google Analytics about visit activity.

Using the Google Analytics opt-out browser add-on will not prevent site owners from using other tools to measure site analytics. It does not prevent data from being sent to the website itself or in other ways to web analytics services.

Policy Changes

We may change this Privacy Policy at any time; changes to this Privacy Policy shall be effective.

immediately upon the posting of such changes. Therefore, you should review this Privacy Policy from time to time.

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